F.A.Q

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FREQUENTLY-ASKED-QUESTOINS

Are you a factory or a trading company?
We are a factory with our own foundry, machining, assembly, test and packing.
You can click here to view photos of our factory.

What’s the casting method for your camlock couplings?
Our Aluminium camlock coupling are made by gravity casting.
Our Stainless steel camlock couplings are made by investment casting.
Our Brass camlock couplings are mady by sandcasting.
Our PP and Nylon camlock coupling are made by injection.
Our Ductile iron camlock couplings are made by sandcasting.

How can I know the material is correcct and acceptable?
Material certificate (inspection certificate) is available on request.

What’s the material for your casting of Stainless steel 316 camlock coupling?
The raw material for the body of camlock coupling is CF8M. The material certificate is available on request.

What thread you are manufacturing?
BSP and NPT

Can I add logo to the products?
Yes, but we usually have quantity requirement if the client want to add logo to the products. You can contact us for the details.

Are you able to design or produce new products for us?
We are always willing to develop new products according to the clients’ requirements, we are experienced in stainless steel investment casting and Aluminum gravity casting, so when you have samples or drawing needing a factory to develop for you, we will try our best to help you.

What’s the pressure ratings for your camlock couplings?
Working pressure:
Sizes from 1/2″ to 4″: 150 psi
Size above 4″ 75 psi
Test pressure:
Sizes from 1/2″ to 4′: 300 psi
Sizes above 4″ 150 psi

I cannot find the products I want on your site. Are you able to help me to locate it?
We are not able to put every product we can do on this site, however, we have many years of experience of couplings and related products and are always pleased to try to help you.

May I require a sample before deciding to buy from you?
Yes, we can supply samples free of charge if not too many, but we usually require the client to pay the freight.

Do you have Min. order amount requirement?
We do not have min. order amount requirement, but we hope the order to be more than US$5000 which the export charge will not occupy a big proportion.Small order usually increase our cost and will result in higher prices.

What’s the payment terms you can accept.
We usually require wire transfer (T/T), sometimes we also accept the payment terms to be irrevocable L/C at sight.

What’s the delivery for an order?
General speaking, the production for an normal order is 30 to 45 days. If the order is big, we may need more time.

What if I want to get a product catalogue?
Please Email us for the catalogue.
Email: ventas_racores@163.com  or  sales@hshardwareco.com .

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